Frequently Asked Questions

Your guide to style and service at Teyvat Tavern

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days, while international shipping can take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn apparel with original tags attached. Please note that intimate wear and final sale items are non-returnable.

How do I find my correct size?

Each product page features a detailed size guide with measurements in both inches and centimeters. When in doubt, we recommend sizing up for a more relaxed fit.

Which payment methods do you accept?

Teyvat Tavern accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your garments ethically sourced?

Yes, we partner exclusively with certified manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to minimize our environmental footprint.

Can I modify or cancel my order after it's placed?

Orders can be modified or cancelled within 2 hours of placement. After this window, our warehouse begins processing your shipment and changes can no longer be made.